Dear Middleman Team, I hope this message finds you well. I am writing to kindly request your assistance regarding my profile on PlayerUp (Store). I have previously invested a significant amount of time and resources to earn several badges on my account. However, these badges have recently disappeared from my profile. I have previously reached out via Telegram regarding this issue, but I haven’t received a response yet. Could you please look into this and help me restore the following badges to my profile? https://www.playerup.com/store Pro Seller, Verified, Devoted, Donator Expert, ImLegit, Leader, and Trusted. I have attached a screenshot of my previous badges as proof for your reference. Thank you very much for your time and assistance in resolving this matter. Best regards, Store
Related to the Premium Pro, this is a yearly membership, not lifetime. For the remaining badges, the reason for the removal is you were consistently warn not once but dozens of times to stop listing items for sale that are fake listings, fake prices as you can't deliver these. As you failed to adjust and buyers continued to make purchases which we had to cancel, we took action on your account by removing your badges versus just suspending your account.
Dear PlayerUp Support Team, Thank you for your feedback. I understand that the cancellation of orders led to the removal of my listings and badges. However, I must address the root cause of this issue. My inability to fulfill certain orders was not due to a lack of intention, but a lack of financial security. Since 2023, there has been a systemic issue with the Middleman payment processing that has left many sellers, including myself, in a state of uncertainty. To be very clear: I am currently owed approximately $3,000 by the platform due to unpaid transactions. My priority is not to demand this money immediately, but I require transparency and clarification regarding the status of these funds. I need to understand the nature of this delay to regain my confidence in the platform: Is this a technical issue within the internal payment system? Is there a specific issue with banking/processor integrations? Or are there other systemic reasons why payments have been stalled for years? This is not just my problem; it is a widespread concern among many sellers on PlayerUp. It is difficult to maintain high-volume listings and “Premium” status when the security of the transaction itself is in question. I am ready and willing to resume my sales and fulfill all deliveries immediately. However, I cannot do this effectively without a clear explanation of when and how the payment system will be stabilized. If you can provide transparency regarding these payment issues and ensure that the transaction environment is secure, I am fully prepared to rebuild my reputation and reinstate my badges. I look forward to a professional and transparent response. Best regards,
Hulk, I’m reaching out to request a clear explanation regarding my recent situation. I have been a dedicated seller on PlayerUp for nearly 10 years (since 2018) I have focused my entire career on this platform exclusively, building my reputation and trust here without ever looking at competitors. This business is my primary source of income for my family, and I have always valued the professional and fast support your team provides. I have no intention of moving to another platform; I want to resolve this here. Could you please clarify the exact problem? I value our long-standing professional relationship and hope we can settle this transparently.
