So I bought a castle clash account from chrish-elbier on Saturday but Monday morning I find that the account password had been changed I could not change it myself as it was mobile authentication so was unable to change it which means he either # and stole the account then sold it on or he changed the password. The only problem is I did not go through middleman we pm each other and I have proof of me paying and agreeing over this site I can also prove the password had changed. The funny part is he responded in 1 min when it was for sale but now been 24 hours and no reply. He also told me to send via friends payment through PayPal so I could not chargeback. Please help
This is why you use middleman services and don't cancel sales prematurely to pay sellers direct. If you need orders expedited, you can request this but if you want to pay them direct this will lead to issues like this and we are unable to do much to assist you other than reach out to the seller in hopes they resolve this.
Open a dispute here - https://www.playerup.com/accounts/active-disputes/create-thread This is the wrong section.
Also even if you pay the seller through goods and services through PayPal, you're not protected if the funds aren't there. The seller can withdraw them right away and if paypal has no way to collect those funds then you're out the money.
I know i should have gone through middleman but the last time i did the order took over a week to beginbbi did not cancel an order with this guy im not that mad about the money after all its only $30 im mad that he is allowed to sell accounts like that and profit off of it. Just a funny note i told him to stop ignoring me i can see your online of offline if theres a setting for that hes turned it off XD