Automated Response Thank you for submitting a support ticket with the general support (non middleman support) department. Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department. Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here: Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. 4). You can contact an agent or moderator directly using the chat system. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
Hello, if someone has scammed/frauded you, please open a dispute form (takes 2 minutes) using the link below. Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Disputes - Active | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.
I would like to clarify that I have not received any order from this buyer. Please check the records to confirm this.
Don’t do it like this. Make a video showing the chat history and clicking on my Telegram ID for verification.
Rechargepro You do realize you have multiple disputes right? All of them are saying similar things and you keep saying that everything is fake. We have checked and the buyers reporting this aren't the same person, each individual is different. The risk you run doing business "offsite" is that since we have no proof, we have to take the word of the party complaining. If you did business on PlayerUp and stopped using messengers, we could protect you but since we cannot validate anything you're saying is true and you're redirecting people offsite, we have to take the word of the parties complaining. In order to help safeguard the community, your account is now marked high risk. We will close your feedback removal tickets. You can reopen those feedback removal tickets and we will restore your badges AFTER you resolve your disputes. I should caution you now Rechargepro, your account will be suspended here if you don't immediately change the way you're doing business, resolve your disputes and start following instructions.
Rechargepro As you have failed to respond to these disputes, we have closed your PlayerUp Account. Once these victims are repaid, we will restore access.
